Operations Manager - The Prestige Superstores, Lagos

The Prestige Superstores

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

An established company is recruiting for the following position. Position Overview:
  • We are seeking an Operations Manager for our AJUWON-AKUTE Branch.
  • The Operations Manager will play a critical role in ensuring smooth and efficient operations across the branch, supporting the achievement of the organization’s predefined goals.
Roles
  • Oversee the day-to-day operations of the supermarket to ensure smooth, efficient, and profitable performance.
  • Coordinate all departments (sales floor, inventory, cash office, warehouse, security, and bakery) to ensure seamless operations.
  • Ensure excellent customer service standards are maintained across the store.
  • Monitor stock availability, stock rotation, shrinkage control, and loss prevention activities.
  • Enforce company policies, procedures, and operational standards at all times.
  • Supervise, train, schedule, and evaluate staff performance, including disciplinary actions when necessary.
  • Manage opening and closing procedures, cash handling, and daily sales reconciliation.
  • Implement operational improvements to increase efficiency, reduce waste, and improve productivity.
  • Ensure compliance with health, safety, and regulatory requirements within the supermarket.
  • Prepare and submit daily, weekly, and monthly operational reports to management.
Requirements:
  • Minimum qualification of HND / BSc in any relevant discipline.
  • Applicant must live within close proximity to the Branch
  • Proven experience as an Operations Manager or in a senior supervisory role within a supermarket or retail environment.
  • Strong leadership, people-management, and decision-making skills.
  • Good understanding of supermarket operations, inventory control, and customer service management.
  • Ability to work under pressure and handle multiple operational tasks simultaneously.
  • Excellent communication and interpersonal skills.
  • Basic financial and reporting skills, including sales tracking and cost control.
  • Proficiency in Microsoft Office and relevant retail management software.

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