Operations Manager

An established company is recruiting for the following position. Position Overview: - We are seeking an Operations Manager for our AJUWON-AKUTE Branch. - The Operations Manager will play a critical role in ensuring smooth and efficient operations across the branch, supporting the achievement of the organization’s predefined goals. Roles - Oversee the day-to-day operations of the supermarket to ensure smooth, efficient, and profitable performance. - Coordinate all departments (sales floor, inventory, cash office, warehouse, security, and bakery) to ensure seamless operations. - Ensure excellent customer service standards are maintained across the store. - Monitor stock availability, stock rotation, shrinkage control, and loss prevention activities. - Enforce company policies, procedures, and operational standards at all times. - Supervise, train, schedule, and evaluate staff performance, including disciplinary actions when necessary. - Manage opening and closing procedures, cash handling, and daily sales reconciliation. - Implement operational improvements to increase efficiency, reduce waste, and improve productivity. - Ensure compliance with health, safety, and regulatory requirements within the supermarket. - Prepare and submit daily, weekly, and monthly operational reports to management. Requirements: - Minimum qualification of HND / BSc in any relevant discipline. - Applicant must live within close proximity to the Branch - Proven experience as an Operations Manager or in a senior supervisory role within a supermarket or retail environment. - Strong leadership, people-management, and decision-making skills. - Good understanding of supermarket operations, inventory control, and customer service management. - Ability to work under pressure and handle multiple operational tasks simultaneously. - Excellent communication and interpersonal skills. - Basic financial and reporting skills, including sales tracking and cost control. - Proficiency in Microsoft Office and relevant retail management software.