Offre fiable
Manager - Network Operating Centre
IpNX Nigeria Limited
Lagos, Nigeria
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
We invite applications from suitably qualified candidates.
What you’ll be responsible for:
- Lead and manage L1/L2/L3 NOC engineers and shift teams
- Ensure proactive monitoring, fault detection, escalation, and resolution
- Drive incident, problem, and change management using ITIL practices
- Track and improve key metrics including uptime, MTTD, MTTR, and SLA compliance
- Coordinate planned maintenance, upgrades, and configuration changes
- Serve as the primary escalation point for major network incidents
- Oversee network performance reporting and operational dashboards
- Champion automation and continuous improvement in NOC processes
- Salary: N700, 000 to N1,400,000.
- Bachelor’s degree in Engineering, Computer Science, Telecommunications, or related field (minimum 2.1 or Upper Credit)
- 7+ years’ experience in Network Operations / ISP / Service Provider environments
- 3+ years in a leadership role managing a 24/7 NOC team
- Strong knowledge of IP networks (BGP, OSPF, MPLS), fiber, GPON, and wireless
- Experience with monitoring tools (e.g., Zabbix, PRTG, SolarWinds, Cacti)
- CCNP and ITIL certifications (preferred); PMP/PRINCE2 is a plus
- Excellent stakeholder communication and incident leadership skills
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