Offre fiable

Key Accounts Officer

Whoosh Logistics Nigeria

Lagos, Nigeria CDI

Publiée il y a 2 mois · Expire dans 3 semaines

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Description du poste

A dynamic team is expanding and looking for the right talent. Position Overview:
  • The Key Accounts Officer will be responsible for managing and growing relationships with Whoosh’s key merchant and corporate partners.
  • This role focuses on account performance, retention, revenue growth, and ensuring a smooth end-to-end experience for strategic accounts.
Key Responsibilities:
  • Manage assigned key merchant and corporate accounts
  • Build strong, long-term relationships with partners
  • Serve as the primary point of contact for key accounts
  • Monitor account performance, order volumes, and service quality
  • Identify upselling and cross-selling opportunities
  • Resolve account-related issues and escalations promptly
  • Collaborate with operations, finance, and customer support teams
  • Prepare regular account reports and performance reviews
  • Support onboarding of new key merchants and partners.
Requirements:
  • Bachelor’s degree in Business, Marketing, or a related field
  • 1–3 years experience in key accounts, sales, or account management
  • Strong negotiation and relationship management skills
  • Excellent communication and presentation skills
  • Data-driven mindset with basic reporting and analysis skills
  • Ability to work in a fast-paced, target-driven environment
  • Proficiency in Microsoft Office / Google Workspace
  • Experience in e-commerce, logistics, or FMCG is an advantage.
What We Offer
  • Career growth opportunities in a fast-growing company
  • Dynamic and collaborative work environment
  • Learning and development support.

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