IT Helpdesk Engineer at Tranter IT Infrastructure Services Limited

Confidential

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

Description du poste

## Title: IT Helpdesk Engineer

About the Role

This position offers a great opportunity for career growth in a dynamic IT support environment. You will provide comprehensive technical support to staff and work on IT infrastructure projects that impact the organization.

Responsibilities

Provide day-to-day IT support to staff across hardware, software, and networking issues
Troubleshoot and maintain LAN/WAN/Wi-Fi networks, firewalls, switches, and routers
Support Microsoft 365, Active Directory, and other enterprise applications
Assist with user onboarding, system setups, and account management
Ensure IT security best practices are followed
Work on IT projects including upgrades, migrations, and network improvements

Required Qualifications

Degree in IT, Computer Science, or related field
2–3 years' experience in IT helpdesk or technical support
Strong networking knowledge (TCP/IP, DNS, DHCP, VPNs)
Excellent troubleshooting, communication, and customer service skills

Preferred Qualifications

Certifications such as CompTIA A+, Network+, CCNA, or ITIL

What We Offer

A dynamic and supportive work environment
Opportunities for career growth and professional training
Competitive salary and benefits

Compensation

Gross salary: 220