Hotel Receptionist at Victoria Waterfront Hotel & Resorts

About the Role

An established hospitality company is recruiting a Hotel Receptionist to join their team at Victoria Waterfront Hotel & Resorts in Lagos, Nigeria.

Key Responsibilities

• Welcome guests and provide efficient check-in and check-out services
• Handle telephone calls, emails, and in-person inquiries professionally
• Maintain accurate guest registration and billing information in the hotel system
• Process room reservations
• Coordinate with housekeeping to ensure room availability and readiness
• Provide guests with information about hotel facilities, services, and attractions
• Maintain an organized filing system and guest records
• Upsell room upgrades and other services to guests
• Monitor the lobby area and ensure a clean and welcoming environment

Requirements

• Minimum of 3 years' experience as a hotel receptionist in a luxury hotel
• Must reside within Awoyaya, Bogije, Eleko Junction, and environs

Compensation

A competitive remuneration package is offered.