Hotel Receptionist at Victoria Waterfront Hotel & Resorts

Confidential

Lagos, Nigeria Permanent

Published 1 month ago · Expires 3 weeks from now

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Job description

## Title: Hotel Receptionist

About the Role

An established hospitality company is recruiting a Hotel Receptionist to join their team at Victoria Waterfront Hotel & Resorts in Lagos, Nigeria.

Key Responsibilities

  • Welcome guests and provide efficient check-in and check-out services
  • Handle telephone calls, emails, and in-person inquiries professionally
  • Maintain accurate guest registration and billing information in the hotel system
  • Process room reservations
  • Coordinate with housekeeping to ensure room availability and readiness
  • Provide guests with information about hotel facilities, services, and attractions
  • Maintain an organized filing system and guest records
  • Upsell room upgrades and other services to guests
  • Monitor the lobby area and ensure a clean and welcoming environment

Requirements

  • Minimum of 3 years' experience as a hotel receptionist in a luxury hotel
  • Must reside within Awoyaya, Bogije, Eleko Junction, and environs

Compensation

A competitive remuneration package is offered.

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