Hotel Porter - Efezi Southsea Nigeria Limited, Lagos
Efezi Southsea Nigeria Limited
Lagos, Nigeria
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
A top employer is now accepting applications for this role.
Position Overview:
- A Hotel Porter (also called a Bellboy/Bell Attendant) is responsible for assisting guests with their luggage and ensuring they have a smooth arrival and departure experience.
- Welcome guests warmly on arrival
- Open doors and assist guests entering or leaving the hotel
- Escort guests to their rooms when required
- Carry guests’ luggage to and from their rooms
- Handle bags carefully to avoid damage
- Store luggage safely for early arrivals or late departures
- Show guests how to use room facilities (AC, TV, lights, Wi-Fi, etc.)
- Inform guests about hotel services (restaurant, bar, gym, pool, breakfast time)
- Maintain the cleanliness of the hotel entrance and lobby area
- Manage trolleys and luggage carts
- Assist with valet parking or directing vehicles (where applicable)
- Run errands for guests (delivering messages, parcels, and room items)
- Respond quickly to guest requests
- Provide directions and local information when asked
- Monitor people coming in and out of the hotel
- Report suspicious activities to security or management
- Must be physically fit and able to lift heavy luggage
- Able to stand and walk for long periods
- Good communication skills
- Friendly and polite personality
- Smart appearance and good hygiene
- Strong customer service attitude
- Ability to work under pressure
- Honest and trustworthy.
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