Front Desk Officer at Natafamdaivid Consulting Nig. Ltd

About the Role

We invite applications from suitably qualified candidates for the position of Front Desk Officer.

Responsibilities

• Greet and welcome clients, visitors, and guests with a professional and friendly attitude
• Manage all incoming calls, emails, and correspondence—directing them to the appropriate departments
• Maintain a neat, organized, and professional front desk and reception area
• Schedule and manage appointments, meetings, and conference room bookings
• Maintain visitor logs, issue access passes, and ensure security and confidentiality
• Receive, sort, and distribute mail, packages, and documents
• Assist in preparing reports, memos, and other office documentation
• Support administrative functions such as filing, photocopying, and record keeping
• Coordinate with facility management and vendors for repairs, maintenance, and supplies
• Ensure compliance with company policies, customer service standards, and brand image
• Handle customer inquiries and complaints politely and promptly
• Assist in organizing company events and meetings as required

Required Qualifications

• Minimum OND in Business Administration, Secretarial Studies, or related fields
• 1 - 3 years of experience in front desk, customer service, or administrative support

Required Skills

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Professional appearance and demeanor
• Attention to detail and ability to maintain confidentiality
• Customer-oriented attitude and problem-solving skills

Personal Attributes

• Courteous and approachable
• Reliable and punctual
• Calm under pressure and adaptable
• Team player with a proactive attitude

Location Requirements

Must reside within Surulere and environs.