Front Desk Officer at HR-EX Consulting

Job Summary

An established consulting firm is seeking a Front Desk Officer / Administrative Assistant to serve as the first point of contact for visitors and clients. This role combines front-desk reception duties with administrative support to the Executive Assistant and MD, along with social media management responsibilities. The ideal candidate will be versatile, well-spoken, organized, and creative, with a strong background in administration and communication.

Key Responsibilities

Reception & Client Services

• Receive and welcome visitors, clients, and vendors in a professional and courteous manner
• Maintain a clean, organized, and presentable reception area at all times
• Manage incoming calls, emails, and correspondence, ensuring prompt redirection or follow-up
• Keep accurate records of visitor logs and deliveries

Administrative Support

• Provide comprehensive administrative support to the Executive Assistant to the MD and Admin Manager
• Relieve the EA in her absence by coordinating the MD's calendar, meetings, appointments, and travel arrangements
• Prepare and organize documents, reports, memos, and presentations as required
• Assist in organizing company events, meetings, and internal activities
• Support general office operations including filing, photocopying, scheduling, and documentation

Office Management & Operations

• Monitor and maintain inventory of office supplies, stationery, and work tools
• Liaise with vendors and service providers to ensure timely supply and maintenance of office equipment
• Ensure proper functionality of front-desk work tools and escalate issues promptly
• Support facility-related tasks such as coordinating repairs and ensuring the office environment remains conducive

Social Media & Digital Content

• Create, schedule, and manage content across the company's social media platforms
• Develop engaging posts, captions, and campaigns to enhance the company's online presence

Required Qualifications

• Strong background in administration and communication
• Professional demeanor and excellent interpersonal skills
• Organizational skills and attention to detail
• Creative content development ability
• Proficiency in office management software and tools

Location

Lagos, Nigeria