Offre fiable
Front Desk Officer
Clinix Healthcare Nigeria
Lagos, Nigeria
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
This vacancy presents a chance to join a leading organization.
Responsibilities
- Greet and welcome patients and visitors warmly upon arrival.
- Register patients accurately, verify details, and manage appointments using the clinic's system.
- Answer incoming calls, handle inquiries, and direct calls appropriately.
- Assist with patient check-in/out, including collecting necessary information and payments.
- Maintain a clean, organized, and professional front desk area.
- Provide administrative support such as filing, data entry, and managing patient records confidentially.
- Coordinate with healthcare staff to ensure smooth patient flow and respond to basic queries.
- Handle patient feedback and escalate issues promptly.
- Excellent communication and interpersonal skills.
- Strong organizational abilities with attention to detail.
- Ability to multitask and remain calm under pressure.
- Proficient in Microsoft Office (Word, Excel) and basic computer operations.
- Customer-service oriented with a friendly and professional demeanor.
- Ability to maintain confidentiality and work in a team environment.
- Pre-NYSC graduates awaiting NYSC deployment are encouraged to apply.
- Minimum of OND/HND/BSc in any discipline from an accredited institution.
- 0–1 year of experience (fresh graduates welcome; prior customer service or administrative experience is an advantage).
- Must be awaiting NYSC call-up (Pre-NYSC).
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