Field Engineer - Awoof Berekete, Lagos

We are seeking an experienced professional for this opening. Position Overview:

• To ensure that products are repaired/maintained according to laid down company procedures.

Key Responsibilities:

• Repair of inverter board, AVR and other electrical/electronic devices up to PCB level using soldering machine.

• Complete routine and non-routine maintenance i.e. Inverter, etc.

• Attend to all complaints as relating to technical faults on all the products.

• Receive incoming defective products from RMA officer.

• Verify all returned products to ascertain the defectiveness of the product.

• Diagnose the product to confirm the fault and proffer solutions.

• Clarify with the customer, if necessary, the fault to confirm the product faults before repairs.

• Carry out the repairs of the defective product base on the diagnosis and other discovered problem.

• Document the repairs’ part used for billing by the RMA officer.

• Test the repaired product(s) to confirm the product proper functions.

• Perform other function assigned.

Objective:

• To effect repairs/maintenance of company products.

Key Performance Indicators

• Achievement of targets.

• Volume and Quality of repairs.

• Timely completion of routine and non-routine repairs.

• Positive attitude to work.

• Adherence to company rules, policies and procedures.

Requirements:

• Minimum of OND/NABTEB or equivalent in Electrical/Electronics Engineering.

• 2-4 years of relevant and progressive experience.

• Good business communication (including written and verbal) skills.

• Expert presentation and interpersonal skills.

• Good carriage, professional appearance and outlook to work.

• Strong business ethics.

Competency Required: Skills:

• Repair of electrical/ electronic devices.

• Problem solving/Troubleshooting.

• Strong interpersonal skills

• Soldering of PCB skills.

Knowledge:

• Electrical Installation.

• Customer Service.

• Product knowledge.

• Inverter, Battery, Solar & Stabilizers (AVR).

Attitude:

• Result Orientation.

• Positive Mindset.

• Self-Starter.

• Hardworking.

• Adaptive & Flexible.

• Team worker.

• Models company ideals.