Offre fiable
Experienced Officer - God Is Good Motors - GIGM, Lagos
God Is Good Motors - GIGM
Lagos, Nigeria
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
This position offers a great opportunity for career growth.
Key Responsibilities:
- Sell bus tickets at GIGM terminals to walk-in guest
- Make and/or change travel reservations for walk-in guests using the online booking system
- Create and maintain guest reservation records
- Resolve service problems by clarifying the guest complaint via phone, email, and in person
- Forward booking/travelling reschedule request to the concerned unit
- Serve guests by providing service information related to travelling schedule, fare, & payment
- Announce arrival and departure information using the public address system
- Assist in guest luggage check-in
- Ensure customer complaints & emergency concerns are escalated to the appropriate quarters
- Adhere to the company’s policy on guaranteed reservations and no-shows.
- Promote goodwill by being courteous, friendly & helpful to guests, managers & fellow employees.
- Promote the online booking, app downloads and other products and services of the company to customers
- Kindly note that your duties may be reasonably modified at the company’s discretion.
- Interested candidates should possess a Bachelor's Degree.
Ce poste vous intéresse ?
Se connecter pour voir l'emailPas encore inscrit ? Créer un compte gratuit