Customer Service Representative at Wellington Clinics
Wellington Clinics
Lagos, Nigeria
CDI
Publiée il y a 1 mois · Expire dans 3 semaines
Description du poste
A reputable organization seeks a dedicated individual for this role.
Job Description
- The successful candidate will be responsible for managing and responding to correspondence related to Emergency Neurosurgery cases, ensuring timely communication, professionalism, and efficient service delivery.
- Handle all incoming and outgoing correspondence on emergency neurosurgical cases
- Provide clear, courteous, and timely communication with patients, families, and referring facilities
- Maintain accurate documentation and follow up on all emergency-related inquiries
- Assist with patient support services as required
- Work closely with the clinical team to ensure effective information flow
- Applicants must hold a degree in any of the following:
- Public Administration.
- Public Relations.
- Minimum of 2 years relevant work experience in customer service, front desk, or client relations
- Experience in a medical or emergency service environment is an added advantage.
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