Offre fiable

Customer Service Officer

Sterling Homes Limited

Lagos, Nigeria CDI

Publiée il y a 2 mois · Expire dans 3 semaines

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Description du poste

An established company is recruiting for the following position. Responsibilties
  • Improve customer service experience, create engaged customers and facilitate Organic growth
  • Handle correspondence with clients across all communication platforms.
  • Work together with Team Lead to set clear mission and deploy strategies focused towards that mission
  • Work with Team Lead to develop and improve service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilize assets to achieve qualitative and quantitative targets.
  • Maintain an orderly workflow according to priorities.
Required Qualifications:
  • Interested candidates should possess a BSc Degree with 2 - 4 years experience.
Salary N100,000 monthly.

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