Customer Service / Admin
Natafamdaivid Consulting Nig. Ltd
Lagos, Nigeria
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
This position offers a great opportunity for career growth.
Key Responsibilities:
- Serve as the first point of contact for clients via phone, email, and in person.
- Respond to customer inquiries and complaints professionally and promptly.
- Schedule appointments, site visits, and service requests.
- Maintain accurate customer records and documentation.
- Prepare quotations, invoices, and basic reports.
- Support the operations and technical teams with administrative tasks.
- Manage office files, correspondence, and records.
- Ensure smooth day-to-day office operations.
- Follow up with clients to ensure satisfaction and service delivery.
- HND/B.Sc. in Business Administration, Office Management, Mass Communication, or related field.
- Proven experience in customer service or administrative roles.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Good customer handling and problem-solving skills.
- Ability to work independently and under minimal supervision.
- Experience in an engineering or technical environment is an added advantage.
Ce poste vous intéresse ?
Se connecter pour voir l'emailPas encore inscrit ? Créer un compte gratuit