Customer Service / Admin

This position offers a great opportunity for career growth. Key Responsibilities: - Serve as the first point of contact for clients via phone, email, and in person. - Respond to customer inquiries and complaints professionally and promptly. - Schedule appointments, site visits, and service requests. - Maintain accurate customer records and documentation. - Prepare quotations, invoices, and basic reports. - Support the operations and technical teams with administrative tasks. - Manage office files, correspondence, and records. - Ensure smooth day-to-day office operations. - Follow up with clients to ensure satisfaction and service delivery. Requirements: - HND/B.Sc. in Business Administration, Office Management, Mass Communication, or related field. - Proven experience in customer service or administrative roles. - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Proficiency in Microsoft Office (Word, Excel, Outlook). - Good customer handling and problem-solving skills. - Ability to work independently and under minimal supervision. - Experience in an engineering or technical environment is an added advantage.