Customer Representative at My World of Bags

About the Role

We are seeking a qualified candidate to join our team as a Customer Representative. In this position, you will be responsible for delivering excellent customer service, managing store operations, and supporting daily business activities.

Key Responsibilities

• Open the store promptly, ensuring all systems and displays are ready for the day
• Clean and organize the store before sales begin to maintain a welcoming environment
• Engage with customers to understand their needs and recommend suitable products
• Process customer orders efficiently, ensuring accuracy and timely delivery
• Update daily sales and inventory reports accurately in the ERP system
• Collect and review customer feedback to help improve service quality
• Monitor stock levels and report any discrepancies or shortages to your supervisor
• Support the team with daily operations
• Handle and complete order-related tasks as assigned by the supervisor

Requirements

• NCE qualification
• 0–1 year of work experience