Customer Representative at LEAM Consulting Limited

LEAM Consulting Limited

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

This position offers a great opportunity for career growth. Job Brief
  • As a Customer Representative, you are responsible for managing customer queries and complaints, and ensure utmost delivery.
Job Responsibilities
  • Manage incoming phone calls and messages.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions/alternatives within the time limits and follow up to ensure resolution.
Requirements
  • HND/B.Sc in any relevant field.
  • Minimum of 1 year experience as a customer representative or any related role.
  • Experience working in a logistics company.
  • Relationship management skills and openness to feedback.
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