Customer Representative at LEAM Consulting Limited

This position offers a great opportunity for career growth. Job Brief - As a Customer Representative, you are responsible for managing customer queries and complaints, and ensure utmost delivery. Job Responsibilities - Manage incoming phone calls and messages. - Identify and assess customers’ needs to achieve satisfaction. - Handle customer complaints, provide appropriate solutions/alternatives within the time limits and follow up to ensure resolution. Requirements - HND/B.Sc in any relevant field. - Minimum of 1 year experience as a customer representative or any related role. - Experience working in a logistics company. - Relationship management skills and openness to feedback. Check how your CV aligns with this job