Offre fiable
Customer Relationship Executive (BPE)
Simon Page College of Marketing
Lagos, Nigeria
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
We are looking for a qualified candidate to fill this position.
Location: Magodo Phase 2, Lagos
Key Responsibilities:
- Develop and execute sales plans to meet enrolment targets for the assigned qualifications.
- Ensure that lecture events are well prepared for and run smoothly.
- Promptly respond to students’ complaints and enquiries professionally, efficiently, and effectively.
- Build strong relationships with the students while representing and communicating the Simon Page brand values.
- Consistently improve students’ learning experience by providing adequate support and close follow-up/show of interest in their study progression.
- Ensure seamless continuity of students’ study within programs and cross-selling other programs to them.
- Contribute to the development of new programs within the Simon Page portfolio.
- Contribute to and participate in team bonding activities.
- Support the fostering of a conducive working environment and improved productivity.
- Research and keep updated on the needs of the customers/students as well as the competition.
- Engage in personal development activities and participate in weekly in-house training.
- Undertake administrative tasks and any other task assigned by your manager.
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