Customer Relationship Executive (BPE)

We are looking for a qualified candidate to fill this position. Location: Magodo Phase 2, Lagos Key Responsibilities:   - Develop and execute sales plans to meet enrolment targets for the assigned qualifications. - Ensure that lecture events are well prepared for and run smoothly. - Promptly respond to students’ complaints and enquiries professionally, efficiently, and effectively. - Build strong relationships with the students while representing and communicating the Simon Page brand values. - Consistently improve students’ learning experience by providing adequate support and close follow-up/show of interest in their study progression. - Ensure seamless continuity of students’ study within programs and cross-selling other programs to them. - Contribute to the development of new programs within the Simon Page portfolio. - Contribute to and participate in team bonding activities. - Support the fostering of a conducive working environment and improved productivity. - Research and keep updated on the needs of the customers/students as well as the competition. - Engage in personal development activities and participate in weekly in-house training. - Undertake administrative tasks and any other task assigned by your manager.