Cosmetologist - Sigma Consult, Lagos

An established company is recruiting for the following position. Role Overview

• We are seeking a skilled and customer-focused Cosmetologist / Dermo-Cosmetic Advisor to support the beauty and skincare division of our pharmacy.

• The ideal candidate will provide expert skincare consultations, recommend dermo-cosmetic products, perform basic non-invasive treatments, and support beauty sales while delivering an exceptional customer experience.

Key Responsibilities: Consultation & Beauty Advisory:

• Greet customers and assess skincare, haircare, and cosmetic needs.

• Provide personalized recommendations based on skin type and concerns.

• Identify minor skin issues and suggest suitable dermo-cosmetic solutions.

• Refer customers to pharmacists or specialists when medical care is required.

Product Recommendation & Sales:

• Recommend skincare, cosmetic, and haircare products suitable for clients.

• Demonstrate product usage and application techniques.

• Support beauty sales and promote featured products and offers.

Dermo-Cosmetic Services (Non-Invasive):

• Perform basic facials, exfoliation, hydrating masks, and related treatments.

• Ensure safe, hygienic, and professional service delivery.

Merchandising & Inventory Management:

• Monitor stock levels and report fast-moving or low-stock products.

• Maintain clean, organized, and attractive beauty displays.

• Ensure accurate labeling and shelf arrangement.

Customer Engagement:

• Build strong customer relationships to encourage repeat visits.

• Provide follow-up support on product usage and effectiveness.

• Enroll customers in loyalty or reward programs.

Compliance & Sanitation:

• Maintain a clean and professional workspace.

• Sanitize tools and equipment after each use.

• Follow pharmacy and health regulatory guidelines.

Key Performance Indicators (KPIs)

• Beauty sales achievement: 80%100% monthly

• Customer retention rate: 70%

• Product recommendation accuracy: 90%

• Customer satisfaction: 85%

• Complaint resolution: