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Cosmetologist

Sigma Consult

Lagos, Nigeria Permanent

Published 2 months ago · Expires 4 weeks from now

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Job description

An established company is recruiting for the following position. Role Overview - We are seeking a skilled and customer-focused Cosmetologist / Dermo-Cosmetic Advisor to support the beauty and skincare division of our pharmacy. - The ideal candidate will provide expert skincare consultations, recommend dermo-cosmetic products, perform basic non-invasive treatments, and support beauty sales while delivering an exceptional customer experience. Key Responsibilities: Consultation & Beauty Advisory: - Greet customers and assess skincare, haircare, and cosmetic needs. - Provide personalized recommendations based on skin type and concerns. - Identify minor skin issues and suggest suitable dermo-cosmetic solutions. - Refer customers to pharmacists or specialists when medical care is required. Product Recommendation & Sales: - Recommend skincare, cosmetic, and haircare products suitable for clients. - Demonstrate product usage and application techniques. - Support beauty sales and promote featured products and offers. Dermo-Cosmetic Services (Non-Invasive): - Perform basic facials, exfoliation, hydrating masks, and related treatments. - Ensure safe, hygienic, and professional service delivery. Merchandising & Inventory Management: - Monitor stock levels and report fast-moving or low-stock products. - Maintain clean, organized, and attractive beauty displays. - Ensure accurate labeling and shelf arrangement. Customer Engagement: - Build strong customer relationships to encourage repeat visits. - Provide follow-up support on product usage and effectiveness. - Enroll customers in loyalty or reward programs. Compliance & Sanitation: - Maintain a clean and professional workspace. - Sanitize tools and equipment after each use. - Follow pharmacy and health regulatory guidelines. Key Performance Indicators (KPIs) - Beauty sales achievement: 80%100% monthly - Customer retention rate: 70% - Product recommendation accuracy: 90% - Customer satisfaction: 85% - Complaint resolution:

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