Offre fiable

Collections Officer - Drugstoc eHub Limited, Lagos

Drugstoc eHub Limited

Lagos, Nigeria CDI

Publiée il y a 2 mois · Expire dans 3 semaines

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Description du poste

This vacancy presents a chance to join a leading organization. Position Overview:
  • The Collections Officer is responsible for recovering outstanding debts owed to DrugStoc by managing overdue customer accounts, negotiating payment arrangements, and securing timely payments.
  • The role is critical to maintaining healthy cash flow, minimizing bad debt, and balancing firm collections with positive customer relationships.
Jobs to be Done
  • Debt recovery
  • Receivables management
  • Bad debt control
  • Customer relationship management
Core Responsibilities
  • Review receivables aging reports, prioritize overdue accounts, and maintain accurate debtor records.
  • Contact customers with overdue balances via calls, emails, and written communication.
  • Negotiate and manage payment plans in line with company policies.
  • Track compliance with agreed payment terms and follow up on missed payments.
  • Document all collection activities and update internal systems accordingly.
  • Issue final demand notices and recommend escalation to legal or third-party recovery when required.
  • Collaborate with Sales, Account Managers, and Finance to resolve disputes affecting payment.
  • Prepare regular reports on collections performance, overdue balances, and recovery trends.
Core Expertise
  • Strong negotiation and debt recovery skills.
  • Excellent communication and relationship management abilities.
  • Solid understanding of credit control, receivables, and collection processes.
  • Experience with financial reporting, delinquency analysis, and compliance requirements.
  • High attention to detail and strong record-keeping skills.
Required Qualifications: & Experience
  • Bachelor’s Degree in Accounting, Finance, Business Administration, or a related field.
  • Minimum of 2 years’ experience in collections, credit control, or accounts receivable.
  • Experience in the pharmaceutical or healthcare sector is an advantage.
  • Proficiency in ERP, accounting, or CRM systems.
  • Knowledge of debt collection regulations and high standards of integrity.

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