Offre fiable

Collection Officer - Newedge Finance Limited, Lagos

Newedge Finance Limited

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

A top employer is now accepting applications for this role. Position Overview:
  • We are seeking a proactive and results-driven Collection Officer to manage loan recovery and ensure timely repayment from customers. The ideal candidate will have strong communication skills, negotiation ability, and a good understanding of debt collection processes.
Key Responsibilities:
  • Contact customers via phone calls, messages, and visits to follow up on outstanding payments
  • Negotiate repayment plans and ensure adherence to agreed terms
  • Achieve daily, weekly, and monthly recovery targets
  • Maintain accurate records of customer interactions and collections
  • Escalate difficult or delinquent cases when necessary
  • Educate customers on repayment obligations and company policies
  • Work closely with team leaders and recovery managers to improve performance
  • Ensure compliance with company policies and regulatory guidelines
Requirements: & Qualifications
  • Minimum of SSCE / OND / HND / B.Sc (any discipline)
  • Previous experience in loan recovery or collections is an advantage
  • Strong communication and persuasion skills
  • Ability to work under pressure and meet targets
  • High level of integrity and professionalism
  • Must have an andriod phone
Skills: & Competencies:
  • Negotiation and persuasion
  • Customer handling and conflict resolution
  • Time management and result orientation
  • Attention to detail
Salary & Benefits
  • Competitive salary (upto N200,000 including incentives)
  • Performance-based incentives

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