Business Development Manager at Fort Knox Group

About the Role

We invite applications from suitably qualified candidates for the position of Business Development Manager at Fort Knox Group in Lagos, Nigeria.

Key Responsibilities

• Provide strategic leadership to drive overall business growth, profitability, and operational excellence
• Oversee daily operations across all departments to ensure smooth workflow and achievement of business goals
• Develop and implement business strategies, policies, and procedures aligned with the company's vision
• Manage budgets, financial performance, and cost control, ensuring efficient resource allocation
• Lead, supervise, and mentor departmental heads, promoting a high-performance work environment
• Monitor KPIs and operational metrics to track progress and enforce accountability
• Ensure compliance with regulatory, legal, and company standards
• Drive customer satisfaction by maintaining service quality and addressing escalated issues promptly
• Identify business opportunities and lead initiatives for market expansion or process improvement
• Coordinate recruitment, training, and performance management for key roles and teams
• Manage vendor and stakeholder relationships, ensuring strong collaboration and value delivery
• Prepare and present reports to executive management or board members
• Ensure workplace safety, risk management, and operational continuity

Required Qualifications

• Bachelor's degree or Higher National Diploma
• Minimum of 6 years of working experience in Franchising and Investment, Business Development, or a similar role
• Good knowledge of new site identification and selection

Required Skills

• Excellent verbal and written communication skills
• Analytical mindset with versatile thinking and strong knowledge of the economy
• Strong negotiation skills
• Great networking and corporate marketing skills
• Excellent organizing skills and ability to multitask
• Tech savvy with proficiency in Microsoft Office Applications
• Excellent customer service experience