Business Development Manager at Fort Knox Group
Fort Knox Group
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
## Title: Business Development Manager
About the Role
We invite applications from suitably qualified candidates for the position of Business Development Manager at Fort Knox Group in Lagos, Nigeria.
Key Responsibilities
- Provide strategic leadership to drive overall business growth, profitability, and operational excellence
- Oversee daily operations across all departments to ensure smooth workflow and achievement of business goals
- Develop and implement business strategies, policies, and procedures aligned with the company's vision
- Manage budgets, financial performance, and cost control, ensuring efficient resource allocation
- Lead, supervise, and mentor departmental heads, promoting a high-performance work environment
- Monitor KPIs and operational metrics to track progress and enforce accountability
- Ensure compliance with regulatory, legal, and company standards
- Drive customer satisfaction by maintaining service quality and addressing escalated issues promptly
- Identify business opportunities and lead initiatives for market expansion or process improvement
- Coordinate recruitment, training, and performance management for key roles and teams
- Manage vendor and stakeholder relationships, ensuring strong collaboration and value delivery
- Prepare and present reports to executive management or board members
- Ensure workplace safety, risk management, and operational continuity
Required Qualifications
- Bachelor's degree or Higher National Diploma
- Minimum of 6 years of working experience in Franchising and Investment, Business Development, or a similar role
- Good knowledge of new site identification and selection
Required Skills
- Excellent verbal and written communication skills
- Analytical mindset with versatile thinking and strong knowledge of the economy
- Strong negotiation skills
- Great networking and corporate marketing skills
- Excellent organizing skills and ability to multitask
- Tech savvy with proficiency in Microsoft Office Applications
- Excellent customer service experience