Branch Manager - Bridgemead Consulting, Lagos

Bridgemead Consulting

Lagos, Nigeria CDI

Publiée il y a 1 mois · Expire dans 3 semaines

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Description du poste

This position offers a great opportunity for career growth. Key Responsibilities:
  • Develop and execute branch business strategies to achieve set financial targets.
  • Drive deposit mobilization, credit growth, and revenue diversification initiatives.
  • Expand the branch’s customer base and market share through proactive marketing and partnerships.
  • Promote cross-selling of bank products and services to enhance customer value.
  • Supervise loan processing, disbursement, monitoring, and recovery activities.
  • Maintain a healthy loan portfolio by ensuring PAR (Portfolio at Risk) remains below 5%.
  • Enforce compliance with credit policies, risk assessment standards, and CBN regulations.
  • Identify, evaluate, and mitigate operational and credit risks across branch activities.
  • Oversee all daily branch operations, including cash management, account opening, and service delivery.
  • Ensure strict adherence to AML/CFT, KYC, and other regulatory and internal control standards.
  • Implement and monitor operational policies to ensure efficiency and accountability.
  • Liaise with auditors, regulators, and stakeholders to maintain a positive compliance record.
  • Lead, coach, and develop branch staff to achieve individual and team performance goals.
  • Conduct regular team meetings to review targets, performance gaps, and improvement plans.
  • Support HR processes including recruitment, onboarding, appraisal, and discipline.
  • Foster a culture of teamwork, accountability, and continuous improvement.
  • Ensure excellent customer service delivery and prompt resolution of complaints.
  • Build and sustain strong relationships with key customers and community stakeholders.
  • Track branch financial performance and prepare timely weekly and monthly reports.
  • Analyze variances and recommend corrective actions to achieve set goals.
  • Identify opportunities for operational improvement and digital transformation.
Key Performance Indicators
  • Loan Portfolio Growth – Achieve ≥ 90% of annual branch loan disbursement target while maintaining quality lending standards.
  • Portfolio at Risk (PAR >30 days) – Maintain PAR ≤ 5% of total loan portfolio.
  • Deposit Mobilization – Achieve ≥ 90% of monthly and annual deposit mobilization targets.
  • Profitability – Ensure the branch meets or exceeds its monthly and annual profitability targets.
  • Customer Retention Rate – Maintain ≥ 85% customer retention through excellent service and relationship management.
  • Regulatory & Policy Compliance – Ens...

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