Attentive Waiter / Waitress
Greywood Hotels and Apartments
Lagos, Nigeria
CDI
Publiée il y a 2 mois · Expire dans 3 semaines
Description du poste
We are seeking an experienced professional for this opening.
Position Overview:
- We are looking for a professional and attentive Waiter to join our hotel’s Food & Beverage team.
- The ideal candidate will provide excellent customer service, ensure a pleasant dining experience for guests, and support smooth restaurant operations.
- Greet guests warmly and escort them to their tables.
- Present menus, take food and drink orders accurately, and relay them to the kitchen and bar staff.
- Serve meals and beverages promptly and professionally.
- Check in with guests during their meals to ensure satisfaction and respond to any additional requests.
- Clear tables, reset them for the next guests, and maintain the cleanliness of the dining area.
- Process bills, handle cash/card payments, and issue receipts accurately.
- Communicate effectively with kitchen staff, bartenders, and other wait staff to ensure smooth service.
- Follow all health, safety, and hygiene standards, including proper handling of food and beverages.
- Assist with setting up dining areas for events, banquets, or special occasions.
- Report any guest complaints or service issues to the supervisor for prompt resolution.
- Previous experience as a Waiter/Waitress or in a similar customer service role (hospitality experience is preferred).
- Excellent communication and interpersonal skills.
- Strong multitasking abilities and attention to detail.
- Professional appearance and positive attitude.
- Ability to work well under pressure in a fast-paced environment.
- Basic arithmetic skills for handling orders and payments.
- Willingness to work flexible shifts, including weekends, evenings, and holidays.
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