Offre fiable
Area Operations Manager
Kloverharris Limited
Lagos, Nigeria
CDI
Publiée il y a 1 mois · Expire dans 3 semaines
Description du poste
We invite applications from suitably qualified candidates.
Position Overview:
- The Area Operations Manager is responsible for overseeing the performance and day-to-day operations of multiple restaurant outlets within an assigned area.
- The role ensures operational excellence, consistent brand standards, strong people performance, and a high-quality customer experience across all locations.
- Oversee daily operations across assigned restaurant outlets
- Drive sales performance, cost control, optimize budgets and profitability
- Lead and hold Outlet Managers accountable for results and standards
- Ensure compliance with standard operating procedures, recipes, food safety, food quality, hygiene, and brand standards
- Monitor outlet Key Results and close performance gaps promptly
- Conduct regular outlet visits, audits, and operational reviews
- Ensure consistent customer experience across all locations
- Support execution of marketing promotions and local store marketing initiatives
- Oversee inventory control, wastage reduction, and asset care
- Resolve escalated operational, people, and customer issues
- Support rollout and adoption of company systems and initiatives.
- Strong understanding of restaurant operations and multi-outlet management
- Proven ability to lead managers and drive accountability
- Solid knowledge of food safety, quality control, and operational standards
- Good commercial awareness (sales, costs, margins, waste)
- Ability to analyse performance data and take corrective action
- Strong problem solving and decision making skills
- Clear communication and reporting skills
- Demonstrated ability to manage priorities across locations and deliver result.
Ce poste vous intéresse ?
Se connecter pour voir l'emailPas encore inscrit ? Créer un compte gratuit