Area Operations Manager

We invite applications from suitably qualified candidates. Position Overview: - The Area Operations Manager is responsible for overseeing the performance and day-to-day operations of multiple restaurant outlets within an assigned area. - The role ensures operational excellence, consistent brand standards, strong people performance, and a high-quality customer experience across all locations. Key Responsibilities: - Oversee daily operations across assigned restaurant outlets - Drive sales performance, cost control, optimize budgets and profitability - Lead and hold Outlet Managers accountable for results and standards - Ensure compliance with standard operating procedures, recipes, food safety, food quality, hygiene, and brand standards - Monitor outlet Key Results and close performance gaps promptly - Conduct regular outlet visits, audits, and operational reviews - Ensure consistent customer experience across all locations - Support execution of marketing promotions and local store marketing initiatives - Oversee inventory control, wastage reduction, and asset care - Resolve escalated operational, people, and customer issues - Support rollout and adoption of company systems and initiatives. Required Qualifications: & Skills - Strong understanding of restaurant operations and multi-outlet management - Proven ability to lead managers and drive accountability - Solid knowledge of food safety, quality control, and operational standards - Good commercial awareness (sales, costs, margins, waste) - Ability to analyse performance data and take corrective action - Strong problem solving and decision making skills - Clear communication and reporting skills - Demonstrated ability to manage priorities across locations and deliver result.