Account Relationship Manager at Awesome Microfinance Bank

About the Role

We are looking for a dynamic Account Relationship Manager to join our expanding team at Awesome Microfinance Bank in Abuja. This is a full-time, on-site position where you will build and maintain strong relationships with clients while driving business growth and ensuring exceptional customer satisfaction.

Key Responsibilities

• Build and maintain strong relationships with clients
• Manage client accounts and analyze financial needs
• Develop tailored financial solutions for individual clients
• Drive sales growth through effective client engagement
• Identify new business opportunities within your client portfolio
• Address client queries and collaborate with internal teams to resolve issues
• Provide exceptional service to meet individual client needs

Required Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, or a related field
• Proven experience in relationship management and customer service
• Strong communication, negotiation, and interpersonal skills
• Sales experience with a track record of business development
• Financial analysis skills and ability to identify business opportunities
• Proficiency with account management tools and CRM platforms
• Understanding of banking products, services, and modern financial technologies
• Ability to work independently in a fast-paced environment and meet targets with minimal supervision
• Experience in the microfinance or banking sector is an advantage