Support Services Analyst III at Nautilus Nigeria Engineering and Construction Limited

About the Role

We are seeking a highly skilled Support Services Analyst III to join our team. This position requires a professional technical analyst with extensive expertise in IT infrastructure and systems management. You will perform a variety of professional, technical, and analytical duties with minimal supervision, working independently to resolve complex technical challenges.

Main Responsibilities

• Perform professional, technical, and analytical duties in the operation of enterprise, client/server, and desktop computer systems and networks
• Analyze, detect, identify, and correct technical problems and deficiencies
• Configure and install computer hardware and software
• Manage inventory control of IT equipment and supplies
• Upgrade hardware and software components
• Maintain IT hardware asset and software tracking systems
• Monitor and collect data on system performance

Required Skills and Qualifications

• Extensive working knowledge of PCs, network hardware, and operating systems
• Deep understanding of software and network communication protocols
• Excellent communication and customer service skills
• Professional certification in relevant IT field (preferred)
• Ability to work independently with minimal direction

Location

Lagos, Nigeria