Night Auditor at Maison Fahrenheit
Maison Fahrenheit
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
This position offers a great opportunity for career growth.
Job Summary:
- The Night Auditor will be responsible for balancing daily revenue and expense transactions, ensuring the accuracy of guest accounts, and providing exceptional service to late-night guests.
- The ideal candidate must be detail-oriented, trustworthy, and experienced in hotel front desk operations using Opera PMS.
Key Responsibilities:
- Perform night audit procedures to balance all hotel transactions.
- Verify and post guest charges, payments, and room revenues accurately.
- Reconcile daily reports and prepare management summaries.
- Handle guest check-ins and check-outs efficiently.
- Respond promptly to guest inquiries and resolve issues professionally.
- Monitor hotel safety and security during night hours.
- Coordinate with other departments to ensure guest satisfaction and operational efficiency.
Requirements:
- Minimum of 2 years experience as a Night Auditor or Front Desk Agent in a reputable hotel.
- Proficiency in Opera Property Management System (PMS) is mandatory.
- Strong numerical and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and maintain composure under pressure.
- Must be organized, reliable, and have attention to detail.
- Flexibility to work overnight, weekends, and holidays.
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