Lead Office Administrator

About the Role

ERS Nigeria Limited is seeking an experienced Lead Office Administrator to oversee all administrative functions and lead a support team in our Lagos office.

Key Responsibilities

Administration

• Oversee entire office administrative functions
• Manage and maintain physical and electronic filing systems for the Company
• Ensure all routine correspondence is treated accordingly
• Develop, manage, and maintain standard operating procedure manuals to ensure consistent performance of routine administrative tasks
• Oversee purchasing and disbursement of consumables and office stationery to departments and ensure adequate records are maintained
• Assist with recruitment efforts, new hire orientations, and on-boarding
• Ensure timely payment of Company utility bills
• Maintain office equipment through preventive maintenance, arranging repairs, and managing equipment inventories
• Ensure the office is set up and maintained as a clean and efficient working environment
• Prepare and control administrative budgets
• Manage the product ordering process from end to end
• Manage travel and logistics needs, ensuring proper approvals are obtained
• Perform other duties as assigned

Supervisory Responsibilities

• Supervise Administrative Assistant and other support staff

Required Qualifications

• Bachelor's Degree
• 3 - 10 years of relevant experience

Key Competencies

• Planning and Delivery of Work: Ability to plan and organize workload to ensure tasks are completed to a high quality within specified deadlines while maintaining discretion regarding sensitive business matters
• Communication Skills: Excellent communication abilities including presentation, persuasion, and negotiation skills for working with guests, vendors, and coworkers; ability to remain calm and courteous under pressure
• Sound Judgment: Strong interpersonal skills with the ability to think and act strategically, provide sound judgment, and maintain a positive and energetic attitude
• Managing Others: Demonstrated ability to lead and manage support staff effectively