## Title: Lead Logistics Manager

This position offers a great opportunity for career growth in a dynamic logistics environment.

Oversee daily rider operations, route planning, and dispatch across multiple delivery zones
Ensure every delivery is fast, accurate, and customer-focused
Recruit, train, and mentor riders to uphold company culture, safety, and service standards
Design and execute rider KPIs, shift systems, and incentive programs to boost efficiency
Collaborate with Kitchen, Customer Service, and Tech teams to enhance order flow and reduce delay time
Track and report daily performance metrics including fulfillment rate, speed, cost, and customer satisfaction
Identify process gaps and develop scalable solutions to optimize delivery speed and cost

Bachelor's degree in Logistics, Supply Chain Management, Business, or related field
3–5 years of proven experience managing riders or last-mile delivery operations in foodtech, QSR, or e-commerce
Strong leadership, communication, and problem-solving abilities
Proficiency in logistics tools, tracking dashboards, or route optimization systems
Proven ability to thrive in fast-growth, high-pressure environments with a hands-on, analytical approach

Lead Logistics Manager at FoodCourt

Job description