IT Support Engineer

This position offers a great opportunity for career growth. Position Overview: Our client is seeking a highly experienced IT Support Engineer to oversee and manage enterprise IT systems, network infrastructure, end-user support, hardware, and surveillance systems across multiple locations. The role requires ensuring system reliability, security, and optimal performance at all times. Key Responsibilities: - Install, configure, maintain, and monitor on-premises and cloud-based servers, firewalls, and IT infrastructure. - Administer and manage Active Directory, Microsoft 365, and Intune environments. - Ensure system security, backups, patch management, and disaster recovery processes. - Design, install, maintain, and upgrade network systems and infrastructure to ensure optimal performance. - Troubleshoot and resolve network, system, and connectivity issues promptly. - Provide IT support and technical guidance to employees across all departments and branches. - Manage IT support tools, help-desk operations, and user access controls. - Oversee the installation, maintenance, and repair of IT hardware including laptops, desktops, printers, UPS devices, and related equipment. - Manage telephone and communication systems internally or through external service providers. - Assess, monitor, and maintain surveillance systems across all company locations. - Perform scripting and light programming to support system administration and automation. - Ensure compliance with internal IT policies, security standards, and best practices. Requirements: - BSc/HND in a related field. - Minimum of 6 years’ hands-on experience in IT administration, system support, or infrastructure management. - Strong expertise in enterprise system and network administration. - Proven experience with Active Directory, Microsoft 365, Intune, and server environments. - Solid understanding of networking concepts, firewalls, and security protocols. - Strong customer support and communication skills. - Ability to work independently with minimal supervision. - High level of professionalism, integrity, and attention to detail.