Human Resource Officer

An established company is recruiting for the following position. Position Overview:

• The HR Officer manages all human resources functions within a fast-paced healthcare/pharmacy environment. Responsibilities include recruitment, compliance, employee relations, performance management, HR administration, and talent development.

• The ideal candidate must be proactive, organized, detail-oriented, and experienced in healthcare HR operations.

Key Responsibilities: Talent Acquisition & Onboarding:

• Manage full-cycle recruitment for clinical and non-clinical staff.

• Draft and publish job adverts.

• Screen, interview, and support hiring decisions.

• Plan and execute onboarding, orientation, and documentation.

Compliance & Regulatory Support:

• Ensure compliance with Nigeria Labour Laws and healthcare regulations.

• Maintain employee licenses, certifications, and medical fitness documentation.

• Support audits, safety compliance, and policy adherence.

Employee Relations & Engagement:

• Serve as primary contact for staff grievances and conflict resolution.

• Manage disciplinary processes in line with company policies.

• Promote an ethical, safe, and positive workplace culture.

Performance Management:

• Coordinate the performance appraisal calendar and ensure timely reviews.

• Monitor performance metrics and follow up on improvement plans.

• Support managers in developing career progression paths.

Training & Development:

• Identify training needs and recommend relevant learning initiatives.

• Maintain training compliance and documentation.

• Support continuous learning for clinical and non-clinical staff.

HR Administration & Records Management:

• Maintain up-to-date and confidential HR records.

• Manage attendance, leave, timesheets, and HR documentation.

• Prepare monthly HR analytics and reports for management.

Compensation & Benefits Support:

• Assist with payroll processing and ensure accuracy of salary inputs.

• Administer employee benefits and welfare programs.

• Track deductions, allowances, overtime, and statutory contributions.

Workforce Planning:

• Support manpower planning and quota management.

• Ensure adequate staffing for pharmacy and healthcare operations.

• Track vacancy rates and turnover for management review.

Key Performance Indicators (KPIs) Recruitment & Staffing Efficiency:

• Fill-rate for open positions: 90 - 100% within agreed timelines (24 weeks).

• Employee turnover rate: Maintain below 1...