Human Resource / Admin Manager at Nigerian British Chamber of Commerce

About the Role

The Nigerian-British Chamber of Commerce (NBCC) seeks a qualified Human Resources & Administration Manager to provide strategic and operational leadership for all human capital and administrative functions.

This role will ensure the Chamber's people, policies, and processes are aligned to deliver on its strategic mandate, while safeguarding a high-performance, compliant, and values-driven workplace.

Key Responsibilities

• Develop, implement, and regularly review HR policies and procedures in line with best practice and Nigerian labor laws
• Lead end-to-end recruitment, selection, and onboarding processes for all staff and interns
• Design and oversee performance management systems, including goal-setting, appraisals, and performance improvement plans
• Coordinate staff training and capacity-building programmes to enhance skills and career growth
• Manage employee relations, including conflict resolution, grievance handling, and disciplinary processes
• Maintain accurate and confidential employee records, HR metrics, and reporting dashboards

Expected Outcomes

• Fully implemented HR policy framework and annual HR plan
• Timely completion of all performance appraisals and training plans
• Efficient and compliant office operations with reduced downtime and cost savings
• Updated and secure staff records and administrative documentation
• Improved employee engagement and retention metrics

Required Experience

• Minimum 5–7 years of progressive HR and administrative management experience
• Experience preferably in a membership-based organization, corporate sector, or development sector