HR Officer (Performance Management Specialist)

Position Overview

A dynamic team is expanding and seeking a talented Performance Management Specialist to design, implement, and continuously improve a robust, data-driven performance management system. The role focuses on setting measurable targets, developing scorecards, tracking performance outcomes, and ensuring alignment between individual, departmental, and organizational objectives.

Key Responsibilities

Performance Management Framework

• Design and manage end-to-end performance management systems and cycles
• Develop SMART KPIs, OKRs, and balanced scorecards across roles and departments
• Translate organizational strategy into measurable staff performance targets
• Establish performance measurement standards and evaluation criteria

Target Setting & Monitoring

• Work with leadership and line managers to set annual and periodic performance targets
• Monitor performance progress and provide data-driven insights
• Maintain performance dashboards, scorecards, and analytics
• Identify performance gaps and recommend corrective actions

Appraisal & Review Process

• Coordinate mid-year and annual performance reviews
• Ensure objective, consistent, and documented appraisal outcomes
• Train managers and employees on performance management tools and methodologies
• Support performance-linked rewards, promotions, and improvement plans

Continuous Improvement

• Review and refine performance tools, metrics, and processes
• Benchmark performance practices against industry standards
• Provide management with analytical reports on productivity and performance trends

Required Qualifications & Experience

• Bachelor's Degree in Human Resource Management, Business Administration, or a related field
• Minimum of 4 years of experience as a Performance Management Specialist
• Formal training and certifications in Performance Management
• Strong analytical, reporting, and data interpretation skills
• Advanced proficiency in Excel and HRIS systems