## Title: Hotel Sales & Marketing Officer

A reputable organization seeks a dedicated individual to handle all aspects of a busy hotel sales & marketing operation in Lagos, Nigeria.

Organize and participate in site visits, completing all follow-up actions and documentation
Sell, support, and advise on all aspects of events
Coordinate, promote, and drive growth of the property's attractions
Increase brand awareness across all mediums
Create lists of potential clients and conduct surveys to identify guests actively seeking hotel services
Contact guests via calls or arranged meetings to discover their needs and requirements
Prepare and present sales proposals to potential clients, highlighting the best features and qualities of the hotel
Provide guests with a list of available services, pricing information, and offer discounts when appropriate
Assist clients in selecting the most appropriate services that best meet their specifications and needs
Oversee the booking and reservation of space in the hotel to ensure availability and proper arrangement
Collaborate with staff members to ensure clients have a positive experience
Monitor guest service quality to ensure customers are attended to appropriately
Conduct price negotiations with guests on behalf of hotel management to reach favorable agreements for both parties
Maintain contact with clients to obtain feedback and discuss opportunities for future business deals
Set annual budgets and implement strategies to achieve set targets

Bachelor's Degree in Marketing, Social Management, or a related field
Minimum 2 years of experience in Sales, Marketing, or relevant customer-facing roles
Strong digital skills with relevant qualification
Excellent organizational skills with the ability to prioritize tasks and manage time effectively
Confident communication and presentation skills
Self-motivated with strong drive and initiative

Hotel Sales & Marketing Officer at Mulligan Hotel

Job description