Hostess at E'sorae Luxury
E'sorae Luxury
Lagos, Nigeria
Permanent
Published 1 month ago · Expires 3 weeks from now
Job description
An established company is recruiting for the following position.
About the Role
- We are seeking a warm, well-presented, and customer-focused Hostess to be the face of our restaurant.
- The ideal candidate will be friendly, organized, and able to create a welcoming atmosphere for all guests while ensuring smooth seating and front-of-house operations.
Key Responsibilities
- Greet and welcome guests with a smile as they arrive.
- Manage reservations and walk-in guest seating efficiently.
- Escort guests to their tables and present menus.
- Communicate with wait staff to ensure timely service.
- Maintain an organized and clean reception and waiting area.
- Answer phone calls, take reservations, and provide restaurant information.
- Handle guest inquiries and complaints politely and professionally.
- Coordinate with management during busy periods to optimize seating.
- Ensure excellent customer service and a pleasant dining experience.
Requirements
- Previous experience as a hostess or in a customer-facing role is an advantage.
- Excellent communication and interpersonal skills.
- Neat, professional appearance and poise.
- Ability to multitask and remain calm under pressure.
- Strong organizational skills and attention to detail.
- Willingness to work evenings, weekends, and holidays.
- Positive attitude and a passion for hospitality.
- Must be available for interview immediately.
What We Offer
- Competitive salary
- Training and career growth opportunities.
- Friendly and professional work environment.
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