Assistant Membership Relations Manager at Lagos Chamber of Commerce and Industry

About the Organization

Africa's foremost and oldest Chamber of Commerce, globally respected for its advocacy, influence, and industry leadership, is seeking a resourceful, innovative, and target-driven professional to join our dynamic team.

Role Purpose

The Assistant Manager, Membership Relations will play a pivotal role in strengthening the Chamber's membership base, deepening engagement, and driving sustainable growth. This role is ideal for a high-performing professional with strong experience in marketing, stakeholder engagement, membership recruitment and retention, sectoral group management, and project coordination.

Ideal Candidate Profile

The ideal candidate must be proactive, persuasive, and highly organized, with a passion for building strong business relationships.

Core Objectives

• Grow and deepen the membership base across assigned sectoral groups
• Promote and market the Chamber to prospective members
• Execute digital and traditional marketing campaigns for membership growth
• Develop and maintain a robust prospective members database
• Drive subscription renewals and revenue generation

Key Responsibilities

Relationship Management

• Serve as Relationship Officer between the Chamber and members
• Conduct periodic business and welfare visits to members
• Maintain constant communication through calls, emails, and digital platforms
• Revive inactive memberships and re-engage organizations that have exited the Chamber

Membership Subscription & Revenue Drive

• Lead subscription collection across designated groups
• Deploy innovative collection methods including bulk SMS, email reminders, personalized letters, debit note circulation, WhatsApp announcements, direct visits, phone calls, and meeting announcements

Sectoral Group Management

• Organize sectoral group meetings and serve as Group Secretary
• Collaborate with Group Chairpersons on meeting planning