Assistant Membership Relations Manager at Lagos Chamber of Commerce and Industry

We are looking for a qualified candidate to fill this position. Description

• The foremost and oldest Chamber of Commerce in Africa, globally respected for its advocacy, influence, and industry leadership is seeking a resourceful, innovative, and target-driven Assistant Manager, Membership Relations to join our dynamic team.

• This role is ideal for a high-performing professional with strong experience in marketing, stakeholder engagement, membership recruitment and retention, sectoral group management, and project coordination.

Role Purpose

• The Assistant Manager, Membership Relations will play a pivotal role in strengthening the Chamber’s membership base, deepening engagement, and driving sustainable growth.

• The ideal candidate must be proactive, persuasive, and highly organized, with a passion for building strong business relationships.

Core Objectives

• Grow and deepen the membership base across assigned sectoral groups.

• Promote and market the Chamber to prospective members.

• Execute digital and traditional marketing campaigns for membership growth.

• Develop and maintain a robust prospective members database.

• Drive subscription renewals and revenue generation.

Key Responsibilities Relationship Management:

• Serve as Relationship Officer between the Chamber and members.

• Conduct periodic business and welfare visits to members.

• Maintain constant communication through calls, emails, and digital platforms.

• Revive inactive memberships and re-engage organizations that have exited the Chamber.

Membership Subscription & Revenue Drive:

• Lead subscription collection across designated groups.

• Deploy innovative collection methods including Bulk SMS, Email reminders, Personalized letters, Debit note circulation, WhatsApp announcements, Direct visits, Phone calls, Meeting announcements.

Sectoral Group Management:

• Organize sectoral group meetings and serve as Group Secretary.

• Collaborate with Group Chairpersons on meeting planning.

• Keep accurate minutes, attendance records, and group documentation.

• Manage the sectoral group WhatsApp platforms and communication channels.

• Support group activities, advocacy efforts, and sectoral initiatives.

Database Management:

• Maintain an up-to-date and accurate membership database for assigned sectoral groups.

Programmes, Events & Financial Management:

• Plan and manage group seminars, trainings, workshops, and conferences.

• Provide financial accountability for all group activities.

• Develop innovative engagement programmes that attract, retain, an...