Trusted listing
Waitress
Class Suites Hotels & Apartments
Abuja, Nigeria
Permanent
Published 2 months ago · Expires 3 weeks from now
Job description
An established company is recruiting for the following position.
Key Responsibilities:
- Order Management: Relay orders to kitchen/bar, ensure correct order delivery, serve food/drinks efficiently, and refill beverages.
- Table Service: Set tables (linens, silverware), clear dirty dishes, reset tables between guests, and maintain a tidy dining area.
- Payment & Transactions: Present bills, process payments (cash/card), handle cash accurately, and ensure accurate receipts.
- Cleanliness & Safety: Follow health codes, maintain hygiene, clean spills, and restock service stations.
- Upselling: Recommend and sell additional items (drinks, desserts) to enhance the guest experience and revenue.
- Coordination: Communicate effectively with kitchen, bar, and other staff for smooth service flow.
- Guest Interaction: Greet guests warmly, escort them to tables, present menus, explain specials/recommendations, take orders accurately (using POS/slips), and handle queries/complaints.
Requirements:
- Candidates should possess an SSCE / GCE / NECO qualification with 3 - 5 years work experience.