Sales Executive

We are seeking an experienced professional for this opening. Job Purpose - Responsible for creating as well as maintaining a long-term relationship with their customers so as to represent the store in a positive manner and achieve sales goals while ensuring further business. Key Responsibilities: - Greet customers and determine their wants and needs - Discuss quality, type and number of merchandise required for a particular purchase - Recommend merchandise based on the individual requirements - Advise customers on care and utilization of merchandise - Explain the advantage and use of merchandise to customers - Answer customers’ questions satisfactorily - Assist in displaying merchandise - Build customer confidence by offering them suggestions and opinions - Document sales by creating and updating customer profile records - Process card payments and cash - Stock shelves with merchandise - Answer queries from customers - Report problems and discrepancies to the supervisor - Balance cash registers with receipts - Deal with customer complaints - Work with established rules, mostly with brands - Attach price tags to items on the shop floor. Requirements: - Minimum of Senior School Leaving Certificate - Sales experience is an added advantage - Must have a confident disposition, and be able to treat customers with respect - Must be polite, helpful, and regular in attendance - Strong ability to stand or move about the department all through working hours - Ability to adhere to company policy and procedures in carrying out all assigned duties - Good written and verbal communication skills to relate effectively with customers, co-workers, and management - Strong ability to relate effectively with co-workers and work in a team to achieve store goals - Must have knowledge of inventory techniques - Must maintain smart dressing and appearance and be articulate in speech.