Network & Security Operations Officer at Electronic PayPlus Limited

About the Role

A dynamic team is expanding and looking for the right talent. The Network & Security Operations Officer is responsible for maintaining the integrity, availability, and security of the organization's network infrastructure.

This role provides real-time network monitoring, proactive uptime management, security event handling, and operational oversight of firewalls, routing, switching, and VPN environments. You will play a critical role in ensuring secure, stable, and optimized network performance while responding promptly to security incidents, vulnerabilities, and vendor/ISP escalations.

The position supports business continuity by delivering reliable connectivity, safeguarding data, and maintaining compliance with security requirements.

Key Responsibilities

Network Monitoring & Uptime Management

• Conduct real-time monitoring of network devices, services, and links using approved network management tools
• Ensure optimal uptime of all critical network components through proactive performance analysis and alert handling
• Perform daily health checks, trend analysis, and capacity monitoring to prevent outages or service degradation
• Identify potential bottlenecks and recommend improvements for performance optimization

Firewall, Routing, Switching & VPN Operations

• Administer, configure, and maintain firewalls, routers, switches, load balancers, and VPN gateways
• Execute network changes, rule updates, and configuration modifications in line with approved change control processes
• Ensure secure, efficient, and compliant connectivity across internal and external network boundaries
• Manage and monitor VPN connections, ensuring stability and secure remote access
• Maintain accurate documentation of network topology, configuration changes, and device inventory

Security Incident Detection & Response

• Monitor security events, alerts, and logs from SIEM tools, firewalls, and intrusion detection/prevention systems
• Investigate security anomalies and respond to incidents promptly