I.T. Officer

This position offers a great opportunity for career growth. Key Responsibilities: Technical Support: - Provide technical support to end-users for hardware, software, and network issues. - Respond to and resolve IT service requests and incidents in a timely manner. - Assist with the setup, configuration, and maintenance of computers, servers, and network devices. Network Management: - Monitor and maintain network infrastructure, including switches, routers, firewalls, and wireless access points. - Ensure network security and performance through regular monitoring and updates. System Administration: - Manage user accounts, permissions, and access controls. - Perform routine maintenance and updates on servers, workstations, and other IT equipment. - Ensure regular data backups and perform disaster recovery operations when necessary. Software Management: - Install, configure, and update software applications. - Maintain software licensing and compliance. - Assist in the evaluation and deployment of new software solutions. Documentation and Reporting: - Maintain accurate and up-to-date documentation of IT infrastructure, configurations, and procedures. - Prepare and present regular reports on IT performance and incidents. - Document and report on IT issues and resolutions. Requirements: - Candidates should possess a Bachelor's Degree in releveant field. - Minimum of 3 years relevant technical experience.