IT Intern

We invite applications from suitably qualified candidates. Position Overview:

• We are a fun and energetic team with a culture of excellence.

• At PPS, we understand it takes a team to thrive -Talent wins games, but teamwork and intelligence win championships.

• We are expanding our team and looking for talented and passionate individuals.

• PPS is seeking a motivated and trainable IT Support Intern to assist the IT Department with administrative duties, basic technical support, and hands-on learning in IT operations.

Key Responsibilities: Office & Administrative Support (IT Department):

• Assist with organizing digital and physical files, scanning documents, and photocopying.

• Support scheduling of IT-related meetings and activities.

• Assist in processing equipment requests, sourcing vendors, and tracking deliveries.

• Receive and distribute IT equipment across various centers as needed.

• Perform clerical and administrative tasks to support the IT Team.

• Input and update information in IT databases and logs.

Basic IT Support (Under Supervision):

• Assist with setting up computers, printers, scanners, and other peripherals.

• Support basic hardware setup and cleaning of IT equipment.

• Conduct routine checks on CCTV systems, attendance scanners, walkie-talkies, and other IT devices.

• Assist with daily website downtime checks and help prepare monthly performance reports.

• Help install and update software and operating systems under guidance.

• Troubleshoot basic hardware and software issues and escalate when necessary.

Application Testing Support:

• Assist in testing web and mobile applications.

• Identify and report bugs, glitches, and inconsistencies.

• Document issues clearly in testing logs.

• Help maintain and update testing records.

 IT Records & Documentation:

• Log all IT-related queries, incidents, and resolutions.

• Assist in creating and maintaining reports using Google Sheets or Microsoft Excel.

• Help maintain an up-to-date inventory of IT equipment (computers, keyboards, routers, etc.).

• Support any other IT-related tasks assigned by the supervisor.

Requirements:

• Minimum of a Diploma or currently pursuing a degree in IT, Computer Science, or related field.

• Basic knowledge of computers and Microsoft Office (especially Excel).

• Willingness to learn and follow instructions.

• Good communication skills (verbal and written).

• Ability to handle confidential information responsibly.